BioDental Care S.C., better known as BioDental Care, with address at Calle Luis Cabrera #2071-301, Col.  Zona Urbana Río Tijuana, Tijuana City, Tijuana Municipality or Delegation, Zip Code 22010, in the entity of  Baja California Norte, country of Mexico, and internet portal, is responsible for  the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data? 

The personal data that we collect from you, we will use for the following purposes that are necessary for  the service requested:

  • To verify and confirm your identity
  • For the creation, study, analysis and updating of the clinical record
  • To carry out the fee collection with Mexican and US dental insurers

In  addition,  we  will  use  your  personal  information  for  the  following  secondary  purposes  that  are not necessary for the service requested, but that allow us and facilitate better service:

  •  Marketing or advertising
  • Commercial prospecting

In  case you  do  not want your  personal  data  to  be  processed  for these  secondary  purposes,  from  this  moment you can tell us the above through the following mechanism:

  • Submitting a written request signed at our location.  The refusal to use your personal data for these purposes may not be a reason for us to deny the services  and products you request or contract with us.

The refusal to use your personal data for these purposes may not be a reason for us to deny the services  and products you request or contract with us.

What personal data will we use for these purposes? 

To carry out the purposes described in this privacy notice, we will use the following personal information:

  • Full name
  • Civil status
  • Place of birth
  • Birthdate
  • Nationality
  • Home
  • Personal phone
  • Cell phone
  • Email
  • Autograph Signature
  •  Age
  • Photography
  • Credit history
  • Income
  • Expenses
  • Bank accounts
  • Number of credit cards
  • Insurance
  • American Social Security Number
  • Identification number or policy (Member ID) assigned by your insurer
  • Identification data
  • Contact information
  • Biometric data

In addition to the personal data mentioned above, for the purposes stated in this privacy notice we will  use the following personal data considered as sensitive, which require special protection:

  • Health data

With whom do we share your personal information and for what purposes? 

We inform you  that your  personal  data are  shared within and  outside  the  country with  the  following  persons, companies, organizations or authorities other than us, for the following purposes:

Regarding the data transfers that require your consent, we put at your disposal the following mechanism  so that, in your case, you can grant it to us. We remind you that if after reading this privacy notice you do  not give us your consent, these transfers cannot be made:

  • Collection authorization form to dental insurer A.K.A. Assignment of benefit form.

How can you access, rectify or cancel your personal data, or oppose its use? 

You  have  the  right  to  know  what  personal  data  we  have  about  you,  what  we  use  them  for  and  the  conditions of use we give them (Access). It is also your right to request the correction of your personal  information if it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records  or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use  of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.  INFORMATION PRIVACY NOTICE  To exercise any of  the ARCO  rights, you must submit  the  respective application  through  the  following  means:

Presenting  in  original  and  copy  a  written  request  signed  in  our  location  accompanied  by  an  official  identification.  To know  the procedure and  requirements  for  the exercise of ARCO  rights, we offer you  the  following  means:  Presenting  in  original  and  copy  a  written  request  signed  in  our  location  accompanied  by  an  official  identification.  The contact details of the person or department of personal data, which is in charge of processing the  ARCO rights requests, are the following:

  1. Name of the person or department of personal data: Administrative Department
  2. Address:  Calle  Luis  Cabrera  #2071-301,  Col.  Zona  Urbana  Río  Tijuana,  Tijuana  City,  Tijuana  Municipality  or  Delegation,  Zip  Code  22010,  in  the  entity  of  Baja  California  Norte,  country  of  Mexico
  3. Email:
  4. Phone number: (664) 687-4891

You can revoke your consent for the use of your personal data  You can revoke the consent that, in your case, you have granted us for the treatment of your personal  data. However, it is important that you keep in mind that not in all cases we will be able to meet your  request or terminate your use immediately, as it is possible that due to some legal obligation we need to  continue treating your personal data. Also, you must consider that for certain purposes, the revocation of  your consent will imply that we cannot continue to provide the service you requested, or the conclusion  of your relationship with us.  To revoke your consent, you must submit your request through the following means:  Presenting  in  original  and  copy  a  written  request  signed  in  our  location  accompanied  by  an  official  identification.  To know the procedure and requirements for the revocation of consent, we provide you with the following  means:  Presenting  in  original  and  copy  a  written  request  signed  in  our  location  accompanied  by  an  official  identification.

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following  means:

Submitting a written request, with a copy of a valid official identification, at our location.

How can you know the changes in this privacy notice? 

This privacy notice may suffer modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business  model, or other causes.  We are committed to keeping you informed about changes that may occur to this privacy notice, through:

Publishing on our website.  The procedure through which notifications about changes or updates to this privacy notice will be carried  out is as follows:  Publishing it on our website